1. Access and Login
The Site is open to all users. Customers who have completed a purchase may access their order history using a One-Time Password (OTP) login. We do not offer account registration or password-based logins for general users.
2. Purchases and Payment
All orders are subject to confirmation and stock availability. We reserve the right to cancel any order, including for pricing errors or technical faults.
Payments are processed securely via trusted third-party payment services. Your payment information is not stored on our servers.
3. Returns and Exchanges
We accept returns and exchanges within 14 days of the date you receive your order, provided that the item is:
- Unused, unworn, and unwashed
- In its original packaging
- Returned with all original tags and tickets attached
Return postage is the customer’s responsibility unless the item is faulty or sent in error.
To initiate a return, please contact us at: [email protected]
4. Intellectual Property
All materials on this Site, including text, product photos, logos, branding, and layout, are owned or licensed by Sara Modest Swim. You may not reuse, distribute, or replicate any content without written permission.
5. Prohibited Conduct
Users must not:
- Use the Site for any unlawful, fraudulent or misleading purpose
- Interfere with the operation or security of the Site
- Access private areas or systems without authorisation
- Use data scraping or automated bots to extract information
We reserve the right to restrict access or pursue legal remedies in cases of misuse.
6. Warranties and Disclaimers
The Site is provided on an "as is" basis. We do not warrant the completeness or accuracy of any product information, nor guarantee uninterrupted access to the Site. Use of the Site and any purchase is at your own risk.
7. Limitation of Liability
To the maximum extent allowed under Australian consumer law, we are not liable for indirect or consequential losses, delays in delivery or service outages, or errors beyond our reasonable control. This does not affect any rights you may have under the Australian Consumer Law (ACL).
8. Dispute Resolution
If a dispute arises, we encourage you to contact us first to seek a resolution. If unresolved, you agree to resolve the dispute through confidential binding arbitration, unless otherwise required under Australian law. Class actions and court proceedings are waived to the extent legally permissible.
9. Applicable Law
These Terms are governed by the laws of New South Wales, Australia. If you reside outside NSW, you may also have rights under your local consumer laws.
10. Amendments
We may update these Terms from time to time. Your continued use of the Site constitutes your acceptance of any revised Terms.
11. Contact
For assistance or inquiries, please contact us at:
[email protected]