1. Personal Information We Collect
We may collect:
- Your name
- Email address
- Telephone number
- Delivery address
- Payment details (handled securely through third-party payment providers)
- IP address and technical usage data
2. How We Collect It
We collect personal information:
- Directly from you (e.g., purchases, contact forms, newsletter sign-up)
- Automatically via cookies and tracking technologies, including Meta Pixel
- Via secure third-party platforms (such as payment gateways)
3. How We Use Your Information
We use your personal information for:
- Fulfilling and shipping your orders
- Customer service and support
- Promotional communications (only with your consent)
- Improving our website and services
- Ensuring security and fraud prevention
4. Disclosure to Third Parties
We do not sell or rent your personal information.
We may disclose data to trusted third-party service providers (e.g., payment processors, logistics partners) strictly to operate our business and fulfil your orders. All disclosures are made in accordance with the APPs.
5. Use of Cookies
We use cookies and similar technologies to:
- Track website performance and visitor behaviour
- Deliver targeted advertising (e.g., via Meta/Facebook)
You can manage your cookie preferences via your browser settings.
6. Security of Your Data
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. All transactions are processed securely through PCI-compliant third-party platforms.
7. Access and Correction
Under Australian privacy law, you may:
- Request access to your personal information
- Request corrections to ensure accuracy
Please contact us at: [email protected]
8. Overseas Data Transfers
Your information may be stored or processed overseas, including in the USA and Israel. We ensure such transfers comply with applicable laws and safeguard your privacy.
9. Data Retention
We retain personal information only as long as needed for the purposes for which it was collected or as legally required.
10. How to Contact Us
If you have any questions or concerns about our
Privacy Policy or how we handle your data, contact:
📧
[email protected]
11. Changes to This Policy
We may amend this Privacy Policy from time to time. The most current version will always be published on our website. Your continued use of the Site signifies acceptance of any changes.